FAQs

How do you ship your products?
We avail logistics services of leading logistics company in Pakistan like Daewoo Fastex & Leopard Courier Service, in order to ensure safe & timely delivery of your order(s).

Do you charge for shipping?
Shipping charges for order value more than Rs.2000/- is free. We charge Rs. 200/- for order value less than Rs. 2000/-

How long does it take for an order to get delivered?
We aim to deliver orders to you within 2-3 working days.

What if I am not available to receive my order?
Your order is usually shipped within 24 hours of confirmation. Our logistics provider will then reach you to deliver the order. In case you are not available to take the delivery at first attempt, you may suggest a preferred time of delivery.
An attempt is made to deliver the order at your preferred time. If no one is available to receive your order at this time, a second attempt is made after confirming with the customer. If the order is not received at second attempt then the order comes back to our warehouse.
How can I track my order?
Once your order has been dispatched, you will receive an email containing the shipment details for your order. Tracking # through which you can track your parcel. You can track your parcel on the following links

Leopards Courier : http://leopardscourier.com/

Daewoo Fastex : http://fastex.pk/

What if I have received the damaged parcel?

If you receive a damaged parcel, please DO NOT accept it and inform us at plussizepk@gmail.com or Call 0332-3668466
We make sure that all the parcels are perfectly packed and wrapped with security tapes when they are dispatched from our order-processing unit. Plussize.pk will not be responsible for lost items if you accept a damaged parcel.

What if, I have received an incorrect order?
If you have received a product/order you did not order, please DO NOT accept the order.
If it was accepted by someone else, then please inform us about the order at plussizepk@gmail.com Call 0332-3668466 we will get that shipped back to us to our warehouse.
If reverse pickup is not possible at our end we would request you to please return to our warehouse.

Plussize.pk 413 C2 Sector A Engineers Town Lahore.

Used, damaged products or products with missing accessories (back support, clips, tags, buttons, laces, trims, labels, etc.) will not be accepted.